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Florida
Hospital Waterman: Cutting Edge Design for a Changing Community
Can a cloverleaf bring
more than good luck? RTKL Associates thought so. When the
architectural firm was retained by Adventist Health System to design
Florida Hospital Waterman in Lake County, Florida, it faced a number
of unusual design challenges that included honoring and conserving
the natural environment while supporting high quality healthcare for
the people of the community. The answer? A clover-shaped patient
tower.
Lakes, wetlands, county restrictions and a resident bald eagle on
the site meant that only about half of the 120 acres Adventist
Health System purchased for Florida Hospital Waterman were available
for building. To add to the design challenge, an existing medical
office building on the site was to be incorporated into the new
facility design. And a predominantly elderly population required
enhanced orientation and way-finding cues.
|

Probably the most difficult design challenge was
building a patient
tower that would not only incorporate respect for the
patients
and their families, but also the protected wildlife as
well. |
From the inception of
the project, Adventist Health System wanted to rethink healthcare
delivery processes in order to improve patient care. The new
clover-shaped patient tower is one result, combining the best
attributes of T-unit and triangular unit designs, which include
efficient unit control and visualization plus segregation of the
supply system and public circulation. A peer review process
involving participants throughout Adventist Health System found that
the new cloverleaf design allows for the most efficient patient
care.
Blending the Old with the New
The existing three-story medical office building also needed to be
incorporated into the new facility so that it appears and functions
as an integral entity. In order to accomplish this, the design
included a tensioned membrane roof over the hospital atrium. The
roof physically and visually unites the existing building with the
new hospital and acts as a unifying statement connecting the
structure to the surrounding landscape. The roof ‘pulls’ down over
the patient drop off area, creating a tent-like entryway to the
hospital and providing protection from rain, wind and the hot
Florida sun.
|

From the inception of the project, Adventist Health
System wanted to rethink healthcare delivery
processes in order to improve patient care.
 |
At night, interior
lighting gives the unique tensioned membrane roof a luminescence
that makes the hospital highly identifiable as well as beautiful.
During the day, soft diffused light passes through the roof to
brighten the atrium. Natural light has been shown to enhance healing
and to increase worker productivity. Caregivers and patients alike
find the light-filled atrium a pleasant and comforting space. And,
according to the hospital’s CEO, when it is raining, people go to
the atrium so they can hear the rain on the roof. It is like being
outside, and yet they are in an air-conditioned, controlled
environment. Being closer to nature is part of the hospital’s
healing environment.
Inside the patient
tower, each floor has two wings with three suites per wing. Each
suite contains ten patient rooms encircling a work area, thus
requiring nurses to walk only a few steps to access patient charts,
supplies and medications. Work areas are quiet and pro-vide clear
sightlines to patients in the surrounding rooms as well as to other
suites. Anecdotal evidence from the hospital indicates that this
proximity comforts patients and results in fewer call lights because
each patient can see his caregiver.
The patient care unit can accommodate multiple patient profiles
simultaneously during peak census times. Thus, the design provides
flexibility so that adjoining suites can function in conjunction
with each other or independently without compromising the unit as a
whole.
Research indicates that patients heal faster when loved ones are
nearby. Consequently, family-based amenities are important at the
hospital, and sleeping facilities for guests are included in all 204
private patient rooms. The central station in each wing serves as an
information center for families and helps provide secure access to
the patient rooms; a lounge on each floor provides a comfortable
area for relaxation, and a small chapel offers an easily accessible
space for quiet contemplation.
The section of the
medical office building that is now attached to the esplanade was
renovated on the first floor to house diagnostic and treatment areas
that are directly accessible and merge seamlessly with new areas.
Thus, what was once used as office space is now fully assimilated
into hospital functions. The third floor of this section of the
building was renovated to house hospital administration and
accounting, while the second section that stretches beyond the
Esplanade remains office space.
The facility is positioned to provide unobstructed views of the
hospital from U.S. Highway 441. Clearly marked entrances are
particularly important for the surrounding community’s population,
whose average age is over 70. Additionally, large iconic identifiers
at the three primary entrances to the hospital as well as a yellow
wedge wall at the main entry provide immediate wayfinding
assistance; a large red cone marks the emergency department
entrance; a green oval structure designates the cancer institute
entrance; and all other structures are white.
Each are unified via the tensile structured esplanade, which serves
as a wayfinding district and continues to employ the colors of the
exterior identifiers. The entrances to all treatment/diagnostic
departments are clearly identified along the esplanade so that there
is no need for visitors to negotiate a maze of hallways. Other
destination landmarks within the hospital are also identified by
signature colors. For example, a vivid blue entry portal identifies
the dining room.
Probably the most difficult design challenge was building a patient
tower that would not only incorporate respect for the patients and
their families, but also the protected wildlife as well. This
includes the bald eagle, little blue heron and snowy egret. The
presence of the eagle affected the design of the patient tower,
especially with regard to road placement and determining future
development. In addition, reflective glass was not allowed as a
primary feature of the building, as it would confuse and disorient
the eagle.
While consolidating all services at one campus, Adventist Health
System wanted to use the opportunity to create a new, contemporary
image for the hospital. The result is a unique and highly
identifiable design that complements the serene Florida landscape
via dramatic white forms punctuated with color. The lakeside setting
is enhanced and brought directly onto the hospital site by way of
expansive views, outdoor seating, gardens and fountains.
The building design capitalizes on the natural beauty of the site to
enhance the patient experience. Large windows in patient rooms
afford unobstructed views to the nearby lake or to the landscape
while also providing abundant natural light to the room. The
hospital surroundings enhance therapeutic goals by way of a
tranquil, healing environment.
Aimee Platt, AAHID, IIDA, is an associate and interior designer,
and Michael Hoffmeyer, AIA, ACHA, NCARB, is a principal in the
healthcare sector of RTKL, a leading international architectural
firm. Over the last 40 years, the firm has successfully guided the
development of more than $8 billion of new and renovated healthcare
and health science projects. Please visit
www.RTKL.com.
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