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Standardization and Interoperability in Educational and
Healthcare Facilities
A simple and often
overlooked strategy for success: figure out what is working and do
more of it. A more sophisticated version of this strategy- called
standardization-has been around for decades in various forms.
Standardization, or selecting one single provider for a type of
equipment, such as heating, ventilation and air conditioning, can be
used strategically to offer schools and hospitals a way to improve
the life and value of their facilities while cutting costs and
improving service.

Standardization of HVAC systems can help schools and
hospitals operate more efficiently and economically. |
Standardization in virtually any industry creates efficiencies and
reduces costs. This applies across the board, whether you are
standardizing information technology in schools or medical
technology systems in hospitals.
By focusing on the cost savings and less tangible benefits of
standardization-such as the value of higher performance and lower
maintenance costs-facilities can begin to take advantage of
standardization’s most valuable benefits.
One of the most basic and vital decisions in facility planning and
management is how to regulate and control HVAC systems. These
systems have tremendous impact on the cost of running the building
as well as the health and productivity of those who work, learn and
heal inside these facilities.
The benefits of strategic standardization in educational and
healthcare institutions are clear-creating service, performance and
economic benefits for the facility taking advantage of it. These
benefits stem directly from the improved performance, ease of use,
serviceability and reduced training costs that stem from
standardizing on one platform.
Facilities Are Assets
Considerations for the health of building users are particularly
critical in hospitals. But recent research, such as “Greening
America’s Schools, “ an October 2006 study conducted by Capital E
(and sponsored by the American Federation of Teachers, the
Federation of American Scientists, and the American Lung
Association, among others) shows that indoor air quality is critical
for students as well. In addition, hospitals and schools both house
personnel, such as teachers, doctors and nurses, who are under
intense and increasing pressure to perform at their peak.
As long-term owners of
these buildings, school districts and hospitals need to select
systems that deliver the best value over the lifetime of the
building. Schools and hospitals are long-term capital investments
that have an enormous impact on our communities and need to be
considered assets to be maintained.
Some facilities, committed to taking their facility-stewardship to a
more advanced level, have gone beyond this faster/cheaper mentality
to discover a way to achieve a higher quality facility at a lower
cost-premium-even using the long-term savings from strategic
standardization to pay for the initial higher price of the facility.
The Bryant School District in Arkansas wanted to make its new Bethel
Middle School a high-performance school, eligible for the U.S. Green
Building’s Council’s Leadership in Environmental and Energy Design (LEED)
certification, one of several guidelines for green facilities, but
the budget had no room for selecting high-performance equipment.
Through a performance contract, which is a service guaranteeing a
level of performance and energy savings, the district used future
operating and maintenance savings resulting from the
high-performance design to finance additional building costs. The
financed amount included the cost of standardized,
high-efficiency
heating, ventilation and air-conditioning systems; a direct digital
building automation system; lighting and daylight harvesting control
systems; green power credits; and additional fees associated with
required commissioning and LEED certification.
Standardization allows schools and hospitals to replicate the
success exemplified by Bethel Middle School. By selecting one source
provider for HVAC needs including equipment integrated with
controls, applications expertise and long-term service, maintenance
and parts, schools and hospitals can ensure that the savings extend
throughout all their facilities, present and future.
Standardization’s Role
One of the great advantages of standardization is that buildings in
a school or healthcare system can share information and communicate.
Owners and operators can remotely monitor their facilities and often
remotely diagnose and repair problems.
Standardization, particularly with regard to facilities planning,
may be new to schools and public hospitals because of their use of
public funds. The requirement to submit open public bids and select
the lowest first-cost bid makes standardization difficult, as
first-costs are often slightly higher for standardized systems.
Taking into account lifecycle and operational costs, the overall
savings are significant.
Because these savings are so significant, it is important that
schools and hospitals take advantage of them, as well as the
performance and operating advantages that are also the results of
standardizing. This can be accomplished by adjusting the bidding
structure to include estimated lifecycle and maintenance costs as
part of the final figure for consideration. By working closely with
a HVAC and controls partner, organizations can analyze and take into
account other benefits such as decreased maintenance, system
down-time and facility maintenance training as well.
Additionally, hospitals often purchase facilities products and
services under their Group Purchasing Organization (GPO) contracts.
These contracts allow hospitals to standardize on products and
services and receive price and quality protection. Due to the fact
that most of the GPO contracts are competitively bid, this often
satisfies any bidding or competitive requirements, yet saves money
on both first cost and throughout the life cycle of the equipment.
Why Schools and Hospitals?
School systems consist of many buildings spread across many miles
with various ages, types and uses. They usually have a number of
issues easily managed by a standardized HVAC system, making them
ideal candidates for standardization. However, they are less likely
to have standardized on one provider. Schools are built on a
wide-ranging, as-needed basis by the lowest first-cost bidder, so it
is less common for schools to employ a strategic facilities plan
like standardization.
Conversely, hospitals typically have large, connected facilities
with HVAC systems in a central location. They tend to have a mix of
old and new equipment from different suppliers because they
renovate, rearrange and expand their buildings. These systems are
not likely to perform optimally and do not offer reliable
interoperability. Healthcare professionals and patients depend on
the efficiency of building systems, 24 hours a day, seven days a
week. A sophisticated HVAC system is a must.
Standardization can help school districts and hospitals achieve
their missions successfully, while saving time and money, in a
number of ways.
• Reduces training costs for maintenance staff, which are
increasingly limited because of budget constraints.
• Increases utilization and efficiency of facility staff by
only needing to understand one system brand.
• Reduces down-time and provides a faster maintenance response
time because you can stock commonly used parts, which in some
cases can be housed at local parts providers.
• Streamlines service process by allowing school and hospital
facility managers to work with one account manager (or team,
depending on system size), who knows and understands the facility’s
history, systems and needs.
• Creates significant cost savings, realized over the life of
the system from reduced expense of parts, service and resource use.
For example: Metro Health Hospital in Grand Rapids, Michigan, is the
center-piece of a new healthcare complex and wanted to integrate all
building systems including HVAC systems in one standardized package.
The goal would be to create a high-performance healthcare
environment that raises the standard of patient care, increase staff
efficiency and realize significant cost-savings through energy
efficiency, reduced maintenance costs and overall system
performance.
Like New Bethel Middle School, Metro Health is realizing significant
savings and all signs point to even more over the life of the
building due to the slight up-front premium from standardizing on a
single provider.
How to Standardize
• Select an HVAC system provider. Ideally, a company offering the
right range and types of systems and services to meet facility
needs. Fortunately, the decision can be weighed carefully because
standardization is a lengthy process. Potential providers must earn
your trust with exceptional service and systems.
• Take a step-by-step approach as you remodel, make additions or
build new buildings. In some cases, facilities have equipment that
ranges from 30 years old to new. If the equipment is all one brand,
upgrades are faster and easier, even reducing the time taken to
implement upgrades.
• For facilities with tight budget constraints, begin with new
controls and then replace HVAC equipment in subsequent projects. New
controls can be retrofitted onto existing equipment. This allows
facilities to immediately reap a significant part of the benefits of
standardized, fully interoperable systems.
Standardization could potentially relieve budget pressures on
schools and hospitals and help them be more successful. Standardize
with a company that has deep expertise and can provide support on
building control issues that may arise. Providers should be partners
in helping facilities fully realize their missions, whether that is
curing patients or educating America’s future.
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